SIMPLE ORDERING - PAY 20% DEPOSIT AND THE BALANCE JUST BEFORE DELIVERY

Ideally you don't want to pay upfront for something you haven't got. That's why you can choose to pay a 20% deposit with the initial order.
Once your order arrives, we'll contact you to arrange a suitable delivery date. We then ask for the remaining balance to be paid a few days prior to delivery. Simply add the items into your basket and we'll work it out for you.

During the checkout process you can select either:

   • Pay a 20% deposit and the balance before delivery

   • Pay for your order in full

   • Pay any amount between 20% and the full balance

WHEN DO I MAKE THE FINAL PAYMENT?

Once your order has arrived, been quality inspected and is ready for delivery, we'll contact you to arrange a suitable date to have your order delivered. Once agreed we request the final balance is paid 3-4 working days before delivery.

If you've chosen to pay a deposit only, we'll assume your happy for us to request the final balance automatically from the same card used to pay the deposit. If this is not the case and you'd prefer to pay the final balance yourself you must tick the manual payment option at the checkout. Please note that failure to pay any outstanding balance when requested may prevent your order being loaded and delay its planned delivery date.

HOW DO I MANUALLY PAY THE FINAL BALANCE?

If you have chosen to pay your final balance manually yourself we'll email you with instructions on how to do this when your order is ready. Simply login to your online account and select your order. You can make multiple payments throughout your orders lead-time, These payments can be on different cards if you prefer, each time you make a payment we'll update your order and email you a receipt automatically.

DO YOU STORE MY CARD DETAILS?

No, We don't collect or process your card details ourselves, they are all handled by our payment provider Sage Pay. All Sage Pay payment pages are regularly audited by an independent auditor to make sure they comply with the latest security standards. Once they process a transaction they send use back a few details including; Transaction ID, Card Type & Last 4 digits of the card.

Using the various anagram strings together we can send a payment request to Sage Pay to process payments on our behalf. We only store your card type (VISA, MASTERCARD etc) and the last 4 digits to help you identify the payment card you used.